DCM BioServices
At DCM BioServices our mission is to eliminate downtime in your lab. When your automation instruments are in need of service and repair, you want to get back up and running fast. You have options when it comes to service. Choose the option that’s right for you.
DCM BioServices has 25 years of laboratory automation experience and our engineers are ready to ensure that the frustration of downtime is a thing of the past.
We service all major brands of liquid handlers like Agilent, Tecan, Hamilton, Beckman Coulter, and many more. See our website for a full list of covered instruments and capabilities.
List of Services
1. Onsite Instrument Repair
Their team of professional field service engineers is equipped to handle repairs directly at your facility, ensuring minimal disruption to your operations.
2. Preventive Maintenance
Regular maintenance services are designed to identify and address potential issues before they lead to equipment failure, thereby extending the lifespan of your instruments.
3. Certification and Validation
DCM BioServices ensures that your equipment meets industry standards through thorough certification and validation processes.
4. Remote Support
For immediate assistance, they offer remote support services, allowing for quick troubleshooting and guidance without the need for an onsite visit.
5. GxP Instrument Support
Understanding the regulatory requirements of the life sciences industry, DCM BioServices provides support that aligns with Good Practice (GxP) standards.
6. Instrument Training
They offer training programs to ensure your team is proficient in operating and maintaining laboratory instruments, promoting both safety and efficiency.
7. Automation and Integration Support
DCM BioServices assists in the integration and automation of laboratory equipment, enhancing workflow efficiency and data accuracy.
8. Full Coverage Service Agreements
Comprehensive service agreements are available, providing peace of mind that all aspects of equipment maintenance and repair are covered.
9. Service Contracts
Flexible service contracts are tailored to meet the specific needs and budgets of different laboratories.
10. Competitive Pricing
DCM BioServices is committed to offering high-quality services at competitive rates, ensuring value for their clients.
11. Flexible Scheduling
Understanding the dynamic nature of laboratory work, they offer flexible scheduling options to minimize disruptions to your operations.
12. Genuine OEM Parts
To maintain the integrity and performance of your equipment, DCM BioServices uses only genuine Original Equipment Manufacturer (OEM) parts in their repairs and maintenance services.
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